Jobs At Ericsson Mexico Support Engineer OSS Virtualization Network Operation and Integration
|Job Summary||Looking for strong skills in DBA with knowledge in virtualization and scripting to join us as Support Engineer in OSS area, where you will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.|
|Job Responsibilities||•Customer Issue handling
•Handling of dedicated support
•Software Update Management (SUM) handling
•Remote Service Gateway (RSG) mentoring
|Key Qualifications||•Domain experience: Linux and Data base knowledge.
•Operational Support System (OSS) Knowledge is a plus.
•Negotiation & argumentation skills
•Planning & organizing skills
•Delivering results & meeting customer expectations
|Additional Knowledge||•Red Hat and/or Open stack knowledge (Any certification is a plus).
•KVM Red Hat (Any certification is a plus).
|Primary country and city||Mexico (MX) || || Mexico City || ServEng|
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